This Privacy and Cookies Policy is intended to explain how Edu&Kate’s collects, stores, and processes your personal data and other data that may be collected for statistical analysis purposes.
MOLDACAMPO – Moldes para Injeção de Plásticos, Unipessoal, Lda., with registered office at Rua dos Salgueiros, 337, 4425-373 Folgosa, Portugal, VAT/Company Registration Number PT507580400, is responsible for the website https://edunkates.shopk.it/ and is committed to ensuring the privacy and protection of the personal data of its customers and visitors, in compliance with all applicable legal and regulatory requirements.
Edu&Kate’s reserves the right to periodically update and amend its Privacy and Cookies Policy in order to reflect any changes in the way our customers’ personal data is processed or in legal terms. The most recent and current version of the Privacy and Cookies Policy will be displayed on Edu&Kate’s, and it is advisable to review it regularly to check for any updates or changes.
Guiding Principles
The main purpose of this policy is to strengthen the relationship of trust and closeness between Edu&Kate’s and its customers. It also aims to demonstrate transparency in the processing of collected data and to inform all customers of their rights and how they may exercise them as personal data subjects.
Legal Basis
Edu&Kate’s acts in strict compliance with the principles described in this policy, with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR), and with the applicable data protection legislation in all processes involving the processing of personal data.
According to the GDPR, personal data is defined as:
“Any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.”
Data Protection
We use various measures to ensure the security of the information collected, the protection of personal data, and to prevent unauthorized use, alteration, access, disclosure, loss, or destruction.
As a data subject, the customer has the right to know which data is collected and stored, as well as to amend such data in the customer area and to request its export or deletion from the store.
Data Collected
Customer Registration or Purchase
When registering or making a purchase at Edu&Kate’s, the following data is collected: email address, name, address, postal code, city, telephone number, and VAT/Tax Identification Number. Data collected through the purchase process is processed automatically and is intended for order processing purposes, such as order shipment and invoice issuance.
Newsletter
When subscribing to the Edu&Kate’s Newsletter, the following data is collected: name and email address.
Contact Form
Edu&Kate’s may also request personal data through contact forms, namely name, email address, and other information voluntarily provided by the visitor.
Browsing Edu&Kate’s
Data related to browsing the store is also collected, such as device and browser information, network information, and IP address.
Purpose of Data Collection
Personal data is collected and processed for the following purposes:
Service Provision:
- Compliance with tax obligations
- Order shipment
- Order processing
- Invoicing
- Resolution of issues such as order cancellation, product returns, or refunds in accordance with applicable law
- Customer support, including clarification of questions about products, the operation of Edu&Kate’s, or any other customer inquiries
Direct Marketing (e.g. email marketing):
To keep customers informed about order status or any news related to Edu&Kate’s, we may send emails and/or SMS with commercial communications regarding offers, products, or campaigns, as well as thematic content and information about order processing.
For marketing purposes, Edu&Kate’s may consider and use certain data such as viewed products, wishlist items, or products left in an abandoned cart.
Marketing communications are carried out only after and with the customer’s prior consent.
In all cases, Edu&Kate’s seeks to ensure that the information and data collected and used are appropriate to the purposes described and do not constitute an invasion of customer privacy.
When Is Data Collected?
Data is collected when a customer registers at Edu&Kate’s, subscribes to the newsletter, fills out the contact form, places an order, or browses the store.
What Are Your Rights and How Can You Exercise Them?
The data subject has the right, at any time, to request access, rectification, objection, export, and/or deletion of their personal data, as well as the right not to be subject to automated decisions.
The customer may exercise any of these rights by submitting a request to Edu&Kate’s via email to geral@edunkates.com. The customer may also submit a complaint to the Portuguese Data Protection Authority (CNPD).
Data Retention
Edu&Kate’s is required to retain information for tax and audit purposes in accordance with applicable law.
MOLDACAMPO – Moldes para Injeção de Plásticos, Unipessoal, Lda. retains personal data for 10 years, due to specific requirements and practices inherent to Edu&Kate’s and its sector of activity, or until the customer requests that such data be deleted from the database.
The data subject may, at any time, request access to, rectification, or deletion of their personal data by sending an email to geral@edunkates.com.
If the customer registers at Edu&Kate’s, they may view, edit, or delete their personal information at any time through the customer area.
At the customer’s request, Edu&Kate’s may amend certain customer data associated with registered orders.
Data Sharing
Edu&Kate’s does not transfer or sell any type of personal data to third parties, except to entities necessary for the operation of the service. Personal data will not be used for any other purpose without the data subject’s consent.
Any third party with whom customer data may be shared is required to use such data solely for the purpose of ensuring the proper functioning of their service on behalf of Edu&Kate’s.
Edu&Kate’s may also disclose personally identifiable information under special circumstances, such as in compliance with court orders or when certain actions violate the business’s Terms and Conditions.
Cookies
Edu&Kate’s uses cookies on its website. The cookies used do not collect information that identifies the visitor, but rather information about how the visitor interacts with the website. The collected data is used for statistical purposes and to provide and improve the service and user experience.
What Types of Cookies Are Used?
Analytical Cookies: used to create and analyze statistics in order to improve the website’s performance, without ever collecting personal information
Functionality Cookies: store user preferences regarding website usage, so that it does not need to be reconfigured each time it is visited
Third-Party Cookies: created by third-party services such as Google, YouTube, Facebook, among others, and may be used to display advertising related to the user’s actions on the website
For any questions related to the protection of your personal data or the cookies used, you may contact us at the following address: geral@edunkates.com.